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  Read What Our Satisfied
 Customers Are Saying!
 

Triple Whammy! Great service...save money...better coverage!

"We have been insured for our auto, home, and umbrella insurance by Orlando and his outstanding staff for several years and have always been more than pleased with their responsive service. When they went independent they were able to save us money and give us much better coverage than we had before. I routinely recommend them to my friends and clients because I know they'll do a good job."

Larry Bink, Pleasanton

How good? "Awesome" good!

"Jenci is always great with us, that is very important to us. She always provides awesome customer service!"

Steve Legras, Sacramento

They did what other agents couldn't do!

"Orlando and his staff have done an excellent job with our insurance program. They are always looking out for our best interests. For example, because of some health conditions, getting more life insurance was a problem for me, and Orlando made a suggestion that allowed me to secure permanent life insurance. I would recommend them highly!"

Jim Reese, San Diego

Saved OVER $900!

"Rogers Insurance saved me over $900 a year on my car and home insurance. More importantly, I know I can count on them when I need help."

Sam Modesitt, Lake Tahoe

Money...service... protection...this Newport Beach Women says Rogers has it all !

"I have always appreciated the timely service we get from jenci and all the staff at Rogers Insurance. And the fact we're able to save money and get better protection is the icing on the cake!"

Patty Carter, Newport Beach

Recommends Rogers to friends...here's why!

"We decided to make changes in our insurance. With the assistance of Orlando and Jacque at Rogers Insurance we were able to receive broader coverage at a lower cost, saving us 15% per year. Orlando and his staff handled the transition efficiently and thoroughly. We would not hesitate recommending Rogers Insurance to our friends."

Patty Kephart, Malibu

It's great to be taken care of!

"Veronica Henry was wonderful!! I would recommend her to everyone. She took wonderful care of us."

David Sadler, San Francisco

Don't you deserve the best, too?!

"It has been a pleasure working with Rich Dean for all my insurance needs. It is so nice of her to always leave messages on my telephone to keep me up to regarding my policy. This has been the first time I have ever had such a personal relationship with an insurance company. Lori is the best!"

Irene Bargovan, Castro Valley

More great service!

"Orlando is and always will be the reason I stay with Rogers Insurance for all my insurance needs."

Todd Kasulka, Oceanside

Auto, home, life...Visalia man recommends get it all here!

Auto, home, life...Visalia man recommends get it all here! "Bob Simmons is a miracle worker! Even though I have a less than perfect driving record and drive more than 20,000 miles per year, Bob was able to find a top-rated company to insure me - and it fit my budget! Thanks Bob - I will highly recommend you and the rest of the Rogers Insurance staff for all auto, home and life insurance needs!"

Mat Joslin, Walnut Creek

One word describes it: "amazing!"

"Our family has been given excellent service by Rogers Insurance. Through Orlando of Rogers Insurance's office, we were able to obtain the coverage we needed at reasonable rates with professional, organized and prompt service. When we had a claim, Lori was available when we needed her and our claim was resolved amazingly easily. We highly recommend Rogers Insurance."

Thomas and Ann Broderson, El Cerrito

You were worth changing for!

"I decided to make a change in my insurance. A friend gave me your name. I called Gary. He was great. I insured my car and home. I have been well pleased."

Mary Lee Mitchell, Beverly Hills

Loyal for years! Recommends to "everyone!"

"We have done business with Rogers Insurance for many years and have always been more than happy with the way we're treated by all of their people. Veronica is great to work with and I recommend them to everyone."

Gary and Linda Owens, Hillsborough

14 years and lovin' it!

"Thanks for the opportunity to say how much I appreciate the good service I receive from Orlando’s staff. I've had my auto and homeowners insurance with your firm since I moved here from New York, 14 years ago, and am happy that I found you. I'm also happy I made the change from State Farm to Rogers Insurance. Saved money and have better coverage. Keep up the excellent work. I know you're looking out for me!"

Janet Allen, Santa Rosa

We love to see our clients THIS happy!

"We are so happy with the service provided by Rogers Insurance. We have ALWAYS received prompt and courteous service from the entire staff. They have been dedicated to finding the lowest cost insurance for us AND ensuring we continue to hold the most suitable coverages for our protection. Veronica has been a wonderful person to work with and, best of all, she has made us feel comfortable knowing we are in good hands. Veronica has been wonderful to us in taking the time to deal with our concerns and questions. We truly feel as if she understands our needs and she has taken the time needed to help us understand what is best for us. Thank you to Veronica and to Rogers Insurance!"

Brian and Jody Adney, Half Moon Bay

We are happy with you; you have been great for us in the handling of our personal and business insurance.
- Bob and Delia Howard, Oakland

RIS saved us $1502 on my liability renewal and 31% on our worker's comp. The service is super!
- Mark and Kristi Spacato, Oceanside

RIS handles all of our insurance needs, personal and business. They have many different companies for us to choose from, we are very satisfied.
-Sam and Wendy McClendon, Beverly Hills

Your service is the best all the way around, from your polite and helpful staff to your prompt and professional service. Thank you!
-Chris and Julie Simmond, Santa Barbara

I've been dealing with Orlando since 1991. I refer all of my business & personal associates to Rogers Insurance. Their staff is the best in the valley.
- Terry and Judy Strom, Dublin

Rogers Insurance Services saved me $1866 on my company insurance needs. They are always striving to be the best in giving service.
-James and Gayle Rochter, Sacramento

The staff at Rogers Insurance is the only insurance company I feel comfortable with. They give great services and great insurance pricing.
- Ralph and Susan Hernandez, Riverside

I know I can count on the RIS team to always keep our insurance needs first. That's why I always send my friends and family to them.
- Peter and Gayle Stropey, Newport Beach

I just love getting the free reports from your website (www.RISdirect.com). They are so incredibly informative and they saved me money too!
- Anthony and Teresa Spica, Danville

Thanks for everything, you were incredibly helpful.
- Scott Dreisbach, former Oakland RAIDER QB

I have been offered insurance by two different competitors, but have elected to remain with Rogers Insurance because my relationship with them has ALWAYS been wonderful. I believe that staying with what is tried and true is worth more to me than going with a company who claims they're better.
- John McDaniel, Castro Valley

You have helped me protect my family and my possessions. THANK YOU!
- Joseph Granada, Castro Valley

You helped me get better coverage with a better insurance carrier!
- Ramona Vital, San Leandro

Your staff is knowledgeable, friendly and helpful - basically they are EXCEPTIONAL.
- Brian Hawrylak, Pleasanton

Rogers has exceptional customer service and can help with anything!
- Kenneth Cross, Hayward


Thank goodness for Rogers Insurance, I don't know where I'd be without them.
- Gil and Dana Zapanta, Rohnert Park

Very knowledgeable, very easy, very solution-oriented.
-Dani Tucker, Oakland

 
 
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• Glossary  
Accident: A sudden, unintended, unforeseen and unexpected event, To be insurable, a loss must be     accidental with respect to acts of the insured.  
Act of God: An unexplained happening contributed to a superior or natural force which is unpredictable and     without human intervention.  
Actual Cash Value: Under some contracts the amount of loss payables is determined by subtracting an     amount for depreciation from the replacement cost (new) of the damaged or destroyed property. (ACV = RC -     D).  
Adjuster: Individual employed by a properly and casualty insurance company or an individual to settle on its     behalf claims brought by insured. The adjuster evaluates the merits of each claim and makes     recommendations to the insurance company.  
Agent: An insurance agent is a person who acts on behalf of that insurance company with whom he or she is     engaged. They may be a "Captive" or "Exclusive" agent which means they represent only one company, or     they may be "Independent" agent which means they can represent more than one company.  
Aggregate Limit: This is the total amount an insurer will pay for all covered losses during a specific period for     a particular coverage  
All Risk: The term "All Risk" means there is coverage for all perils except those specifically excluded.  
   
 
Binder:  A contraA contract for temporary insurance issued either in writing or orally pending issuance of a     policy of insurance.ct for temporary insurance issued either in writing or orally pending issuance of a policy of     insurance.  
Broker: A person who acts or aids in soliciting, negotiating and procuring insurance on behalf of an insured.     However, in the collection of insurance premiums the broker is deemed to be an agent for the company.  
Builders Risk Insurance: Insurance designed to cover buildings in the course of construction.  
   
 
Claim: Request by an insured for imdemnification by an insurance company for loss incurred from an insured     peril.
Concealment: This is the failure of an applicant for an insurance policy to reveal facts that are known. This     can void the insurance contract whether the concealment was intentional or unintentional.  
Conditions: A provision which sets forth the rights, duties and responsibilities of the parties to an insurance     contract. They may be found anywhere in the policy./  
Coverage: Protection under an insurance policy. In property insurance, coverage lists perils insured against     properties covered, locations covered, individuals insured, and the limits of indemnification. In life insurance,     living and death benefits  
   
 
Declarations: Section of insurance contract which sets forth information that identifies the parties to the     contract, what is covered, where, when, and at what limits, as well as rates and premiums.  
Deductible: A deductible serves to reduce the policy premium because the insured absorbs the small losses.  
   
 
Effective Date: The date that coverage starts under an insurance contract.  
Endorsement: An attachment to an insurance policy which is used to clarify, extend, or restrict coverage.  
Exclusion: This is an limitation or restriction of the coverage granted by the insuring agreement of an     insurance contract.  
   
 
Flat Cancellation: This type of cancellation means that the policy was cancelled without charge,by     agreement.  
Flat Rate: An insurance rate which is used without any requirement that the coverage be in relationship to     value.  
Floater: This form provides coverage for those goods for which it is difficult to establish s specific location.  
Fraud: This involves intentional deception which results in injury to another party.  
   
 
Gross Premium: Total amount paid by insured.  
 
Inception Date: The date that an insurance contract becomes effective.  
Insurable Interest: A person is deemed to have an insurable interest in property when he has a lawful,     substantial, economic interest in the preservation of the property. To collect under an insurance policy, an     insured must have at the time of loss or damage an insurable interest in the property.  
Insurance: A social device for reducing economic risk whereby many members of a group collect funds to pay     the losses of a few of the members of the group.  
Insured: The individual or organization for whom insurance protection is provided by an insurance policy.  
Insurer: Company offering protection through the sale of an insurance policy to an insured.  
   
 
Liability: Legal obligation to perform or not perform specified acts(s).  
Liability Insurance: Provides protection from lawsuits of others.  
   
 
Minimum Premium: The minimum amount an issuer will accept to issue a policy even if the gross premium is     a lesser amount.  
 
Named Insured: The individual(s) or organization(s) who the declaration section of an insurance policy     specifically names as the insured.  
Negligence: A tort, a civil wrong not based upon a contract. It is the failure to act as a reasonable and     prudent person would have done in similar circumtances, i.e. the careless invasion by one party of the     personal or property rights of another party.  
   
 
Occurrence: A situation which exists over a period of time as opposed to an accident which can be fixed in     time. It's an accident ehich can be the result of a repeated and continuous exposure to the same general     harmful conditions.  
 
 
Policy Limit: The policy limit is the dollar amount of coverage shown in the contract.  
Policy Period: This is the period of time a policy is in effect.  
Premium: The premium is the money consideration which the insured pays for the undertaking of the     insurance company.  
Proof of Loss: A written document which must be filled by an insured when a loss occurs under a property     insurance policy.  
Pro-Rata Cancellation: When a policy is cancelled and there is no penalty charged against the premium to     be returned.  
   
 
Reinstatement: Restoration of a policy that has lapsed because of non-payment of premium after the grace     period has expired.  
   
 
Short Rate Cancellation:This is a cancellation with a penalty. Generally when the insured cancels, it is on a     short-rate basis. (Exceptoions: insured going into the military or when insured cancels and reinsures in the     same company).  
   
 
Termination Date: The date that coverage expires on an insurance contract.  
 
 
 
 
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Rogers Insurance Services, Inc.
http://www.insurance-for-contractors.com/
(RISDirect.com)

 
2694 Bishop Dr, #200
San Ramon, CA 94583
Phone: (925) 365-3200 / Fax: (925) 226-1422
1-800-747-5311

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California License # 0C94234